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    CONVENTION and ASSEMBLY


    Attendant Training Program


    SECTION

    CONVENTION and ASSEMBLY


    Attendant Training Program

    UNIT 1: Serving as an Attendant at Conventions and Assemblies

    Introduction and Announcements

    Welcome by Branch Committee

    • Part 1: Spiritual Man

    • Part 2: Remembering Those We Serve

    Review Discussion:

    1. How would knowing the circumstances of those who attend affect the way you deal with each one as an attendant?

    SECTION

    CONVENTION and ASSEMBLY


    Attendant Training Program

    UNIT 1: Serving as an Attendant at Conventions and Assemblies

    Review Discussion:

    • 1. What specific assistance did the attendants provide?

    • 2. What spirit or attitude dominated the actions of these attendants?

    • 3. How should this affect the way you view your assignment?

      SECTION

      CONVENTION and ASSEMBLY


    Attendant Training Program

    UNIT 2: Giving Attention to Specific Areas of Need

    • Part 1: Safety Conscious & Protective Care

    • Part 2: The Elderly and Infirm

    Review Discussion:

    • 1. What did you observe that might cause an accident?

    • 2. In what other situations might our being observant prevent an accident?

      SECTION

      CONVENTION and ASSEMBLY


    Attendant Training Program

    UNIT 2: Giving Attention to Specific Areas of Need

    • 3. How can we take better care of the elderly and infirm?

    • Part 3: Those with Special Needs

    • Part 4: Responding to Various Emergencies

      SECTION

      CONVENTION and ASSEMBLY


    Attendant Training Program

    UNIT 2: Giving Attention to Specific Areas of Need

    Review Discussion:

    • 1. What principles should be applied when caring for the unique circumstances of those with special needs?

    • 2. What appropriate steps should be taken when responding to an accident?

    Intermission (10:00)

    SECTION

    CONVENTION and ASSEMBLY


    Attendant Training Program

    UNIT 2: Giving Attention to Specific Areas of Need

    • Part 5: Preparing for Emergencies

    • Part 6: Lost Persons

    Review Discussion:

    • 1. What critical steps must be taken when someone is reported missing?

    • Part 7: Handling Difficulties

      SECTION

      CONVENTION and ASSEMBLY


    Attendant Training Program

    UNIT 2: Giving Attention to Specific Areas of Need

    Review Discussion:

    • 1. Why is it more effective to greet and engage non-witness visitors in conversation than to follow them inside the facility?

    • 2. What methods were used to draw out the man and discern his attitude?

    Demonstration

    SECTION

    CONVENTION and ASSEMBLY


    Attendant Training Program

    UNIT 3: Organizing the Attendant Department

    • Part 1: Determining the Number of Attendants Needed

    • Part 2: Recruiting Reminders

    • Part 3: Attendant Organization

    • Part 4: Assignments and Scheduling

      SECTION

      CONVENTION and ASSEMBLY


    Attendant Training Program

    UNIT 3: Organizing the Attendant Department

    • Part 5: Attendant Overseers, Assistant Overseer, Key Men, Captains

    • Part 6: Attendant Meeting

    Review Discussion:

    • 1. What responsibilities do all attendants have in common?

    • 2. Why is it important to know the brothers you are personally recruiting?

      SECTION

      CONVENTION and ASSEMBLY


    Attendant Training Program

    UNIT 3: Organizing the Attendant Department

    • 3. What factors are considered when making assignments?

    Intermission (10:00)

    11 ATTENDANT TRAINING PROGRAM (Revised 05-15-17)

    SECTION

    CONVENTION and ASSEMBLY


    Attendant Training Program

    UNIT 4: Attendant Assignments & Responsibilities

    • Part 1: Move-In Day

    • Part 2: Exterior: Drop-off/Pickup Locations

    • Part 3: Exterior: Sidewalks & Plazas

    • Part 4: Exterior: Entrances & Exits

      SECTION

      CONVENTION and ASSEMBLY


    Attendant Training Program

    UNIT 4: Attendant Assignments & Responsibilities

    Review Discussion:

    • 1. How should the elderly and infirm drop-off/ pickup area be coordinated?

    • 2. What should be implemented for a controlled entry?

    • Part 5: Interior: Lobbies & Corridors

    • Part 6: Interior: Stairwells & Ramps

      SECTION

      CONVENTION and ASSEMBLY


    Attendant Training Program

    UNIT 4: Attendant Assignments & Responsibilities

    • Part 7: Interior: Escalators & Elevators

    Review Discussion:

    • 1. What are some of the key functions of the lobby and corridor attendants?

    • 2. What should you keep in mind when assigned to escalators and elevators?

    • Part 8: Seating

      SECTION

      CONVENTION and ASSEMBLY


    Attendant Training Program

    UNIT 4: Attendant Assignments & Responsibilities

    • Part 9: Stage

    • Part 10: Baptism

    Review Discussion:

    • 1. How can attendants work together as a team in their assigned section?

    • 2. How should the attendants assigned to the stage be organized?

      SECTION

      CONVENTION and ASSEMBLY


      Attendant Training Program


      UNIT 5: Local Operating Plan Review


      NOTES


      Concluding Video - Branch Committee Representative


    16

    ATTENDANT TRAINING PROGRAM (Revised 05-15-17)