CONVENTION and ASSEMBLY
Attendant Training Program
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CONVENTION and ASSEMBLY
Introduction and Announcements
Welcome by Branch Committee
Part 1: Spiritual Man
Part 2: Remembering Those We Serve
Review Discussion:
1. How would knowing the circumstances of those who attend affect the way you deal with each one as an attendant?
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CONVENTION and ASSEMBLY
Review Discussion:
1. What specific assistance did the attendants provide?
2. What spirit or attitude dominated the actions of these attendants?
3. How should this affect the way you view your assignment?
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CONVENTION and ASSEMBLY
Part 1: Safety Conscious & Protective Care
Part 2: The Elderly and Infirm
Review Discussion:
1. What did you observe that might cause an accident?
2. In what other situations might our being observant prevent an accident?
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CONVENTION and ASSEMBLY
3. How can we take better care of the elderly and infirm?
Part 3: Those with Special Needs
Part 4: Responding to Various Emergencies
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CONVENTION and ASSEMBLY
Review Discussion:
1. What principles should be applied when caring for the unique circumstances of those with special needs?
2. What appropriate steps should be taken when responding to an accident?
Intermission (10:00)
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CONVENTION and ASSEMBLY
Part 5: Preparing for Emergencies
Part 6: Lost Persons
Review Discussion:
1. What critical steps must be taken when someone is reported missing?
Part 7: Handling Difficulties
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CONVENTION and ASSEMBLY
Review Discussion:
1. Why is it more effective to greet and engage non-witness visitors in conversation than to follow them inside the facility?
2. What methods were used to draw out the man and discern his attitude?
Demonstration
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CONVENTION and ASSEMBLY
Part 1: Determining the Number of Attendants Needed
Part 2: Recruiting Reminders
Part 3: Attendant Organization
Part 4: Assignments and Scheduling
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CONVENTION and ASSEMBLY
Part 5: Attendant Overseers, Assistant Overseer, Key Men, Captains
Part 6: Attendant Meeting
Review Discussion:
1. What responsibilities do all attendants have in common?
2. Why is it important to know the brothers you are personally recruiting?
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CONVENTION and ASSEMBLY
3. What factors are considered when making assignments?
Intermission (10:00)
11 ATTENDANT TRAINING PROGRAM (Revised 05-15-17)
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CONVENTION and ASSEMBLY
Part 1: Move-In Day
Part 2: Exterior: Drop-off/Pickup Locations
Part 3: Exterior: Sidewalks & Plazas
Part 4: Exterior: Entrances & Exits
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CONVENTION and ASSEMBLY
Review Discussion:
1. How should the elderly and infirm drop-off/ pickup area be coordinated?
2. What should be implemented for a controlled entry?
Part 5: Interior: Lobbies & Corridors
Part 6: Interior: Stairwells & Ramps
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CONVENTION and ASSEMBLY
Part 7: Interior: Escalators & Elevators
Review Discussion:
1. What are some of the key functions of the lobby and corridor attendants?
2. What should you keep in mind when assigned to escalators and elevators?
Part 8: Seating
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CONVENTION and ASSEMBLY
Part 9: Stage
Part 10: Baptism
Review Discussion:
1. How can attendants work together as a team in their assigned section?
2. How should the attendants assigned to the stage be organized?
NOTES
Concluding Video - Branch Committee Representative
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ATTENDANT TRAINING PROGRAM (Revised 05-15-17)